Privacy Policy of Overseas IT Solution

Who We Are

Overseas IT Solution is a global software development and digital transformation company founded in 2014, headquartered in Ahmedabad, Gujarat, India. We provide technology solutions including SaaS development, offshore development centers, white-label software, and dedicated developer services to businesses worldwide.

Contact Information:

Information We Collect

We may collect the following types of information from you:

2.1 Personal Identification Information

• Full name
• Email address
• Phone number
• Company name and job title
• Mailing or billing address
• Any other information you voluntarily submit via contact or inquiry forms

2.2 Technical and Usage Data

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on each page
• Referring URLs and exit pages
• Clickstream data and interaction logs

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

How We Use Your Information

Overseas IT Solution uses the information collected for the following purposes:

• To respond to your inquiries and provide requested services
• To send service-related communications, proposals, and project updates
• To improve our website functionality, content, and user experience
• To send promotional emails, newsletters, or marketing communications (with your consent)
• To analyze website traffic and measure marketing campaign effectiveness
• To comply with applicable legal obligations and enforce our terms
• To prevent fraud, unauthorized access, and other illegal activities

Legal Basis for Processing Your Data (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Consent — when you subscribe to newsletters or submit inquiry forms
• Contractual necessity — when processing is needed to fulfill a service agreement
• Legitimate interests — for fraud prevention, security, and improving our services
• Legal obligation — when required by applicable law or regulation

Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Trusted service providers who assist in operating our website or delivering services (under strict confidentiality agreements)
• Business partners and offshore development teams involved in project delivery
• Analytics providers such as Google Analytics to understand website usage
• Legal authorities when required by law, court order, or government regulation
• Successors in the event of a merger, acquisition, or business transfer

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with access controls
• Regular security audits and vulnerability assessments
• Employee confidentiality agreements and data handling training

While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete data
• Right to Erasure — Request deletion of your personal data ('right to be forgotten')
• Right to Restrict Processing — Request that we limit how we use your data
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Object — Object to our processing of your personal data for marketing purposes
• Right to Withdraw Consent — Withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Third-Party Links and Services

Our website may contain links to third-party websites including our social media pages (Facebook, LinkedIn, Twitter/X, YouTube, Instagram). These third-party sites have their own privacy policies and we are not responsible for their content or data practices. We encourage you to review the privacy policy of any website you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete such information promptly.

International Data Transfers

As a globally operating IT company, your information may be transferred to and processed in countries other than your own, including India and other countries where our partners operate. We ensure that all international data transfers comply with applicable data protection regulations and that appropriate safeguards are in place.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: